Privacy Policy

At FairPlay, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you access our website or use our services.

By using FairPlay, you consent to the collection and use of your data in accordance with this Privacy Policy. If you do not agree with our practices, please refrain from using the platform.

1. Information We Collect

We collect both personal and non-personal information to ensure a smooth, safe, and customized experience.

a. Personal Information

When you register or use FairPlay services, we may collect:

  • Full Name

  • Date of Birth (to verify age)

  • Email Address

  • Mobile Number

  • Residential Address

  • Government-issued ID (e.g., Aadhaar, PAN, Passport)

  • Bank account details (for deposits/withdrawals)

  • IP Address and device information

  • Location data (if permitted)

b. Non-Personal Information

We also collect technical and usage data, such as:

  • Browser type

  • Operating system

  • Device type

  • Time spent on pages

  • Click patterns and user behavior

This information helps us improve the website and user experience.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To create and manage your account

  • To verify your identity and perform KYC checks

  • To process deposits, withdrawals, and transactions

  • To personalize your gaming and betting experience

  • To send updates, bonus offers, and promotional messages

  • To improve website functionality and user interface

  • To detect fraud, security threats, and prevent abuse

  • To comply with legal and regulatory obligations

We do not sell your personal data to third parties.

3. Cookies and Tracking Technologies

FairPlay uses cookies to enhance your user experience. Cookies are small data files stored on your device to remember preferences and improve performance.

We use cookies to:

  • Remember your login information

  • Maintain session activity

  • Analyze traffic patterns and performance

  • Deliver personalized promotions

You may disable cookies in your browser settings, but doing so may affect website functionality.

4. Data Sharing and Disclosure

FairPlay may share your personal data with:

  • Trusted third-party vendors: For payment processing, identity verification, and platform maintenance.

  • Regulatory bodies: When required by law for legal investigations or reporting.

  • Marketing partners: Only if you opt-in to promotional communication.

All third-party partners are under contractual obligations to protect your data and use it solely for the intended purposes.

We do not share your data with advertisers or unrelated external agencies.

5. Data Security

We implement industry-standard security measures to protect your personal information:

  • SSL (Secure Socket Layer) encryption

  • Firewalls and intrusion detection systems

  • Regular security audits

  • Two-factor authentication for accounts

  • Encrypted storage of sensitive data

Despite our efforts, no digital platform can guarantee 100% security. We advise users to keep login credentials confidential and report any suspicious activity immediately.

6. User Rights and Control

As a user, you have the following rights:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can update or correct any inaccurate or outdated information.

  • Deletion: You can request to close your account and delete your data (subject to retention requirements).

  • Opt-Out: You can unsubscribe from promotional communications at any time.

To exercise these rights, contact us at privacy@fairplaylive.com.in with your request.

7. Retention of Data

FairPlay retains user data only as long as necessary to fulfill the purpose for which it was collected, or to comply with legal obligations. After account closure, your data may be archived for up to 5 years for compliance and anti-fraud purposes, after which it is securely deleted.

8. Third-Party Links

Our website may include links to third-party websites or services (e.g., payment gateways, affiliate partners). These websites are not governed by our privacy policy. We advise users to read the privacy policies of external sites before sharing personal information.

FairPlay is not responsible for the privacy practices of external services.

9. Children’s Privacy

FairPlay does not knowingly collect or process data from individuals under 18 years of age. Users found to be underage will have their accounts terminated, and any data collected will be permanently deleted.

10. Changes to This Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. Significant changes may also be communicated via email or on-site notifications.

Continued use of the platform after changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is used, please contact:

📧 Email: privacy@fairplaylive.com.in
💬 Live Chat: Available 24/7 on the website